20th Annual HR Shared Services & Outsourcing Summit

October 17, 2016

ScottMadden, Inc., is proud to sponsor IQPC’s 20thth Annual HR Shared Services & Outsourcing Summit. This event will include valuable pre-conference workshops and presentations from the ScottMadden team.

If you have not already registered, you are eligible to receive a special 20% discount off the registration fee, courtesy of ScottMadden. To register at this rate, please reference the promo code 20HRSSO_SCOTTMADDEN.

Workshop Session

Driving HR Shared Services Success after Launch – Strategies and Tactics for Long-Term Success

Far too often, organizations invest heavily in the upfront planning and implementation of their shared services model only to let their shared services centers stagnate over time. In this workshop, we will provide you with tools and knowledge to establish a continuous improvement culture in your shared services organization. Attend and equip your organization with best practices on how to:

  • Plan and develop infrastructure for continuous improvement
  • Manage post-implementation stabilization
  • Create a continuous improvement culture
  • Monitor and improve performance within your organization
  • Manage and engage your talent

Molly Donofrio, Director, ScottMadden

Trish Ferris, Partner, ScottMadden

Courtney Jackson, Partner, ScottMadden

Client Case Study Presentation

HR Shared Services Transformation Lessons Learned from the Field – The Pitfalls to Avoid and the Steps to Take after Launch

Despite intense planning and outside assistance, elements will go wrong with your transformation to a human resources shared services delivery model. Often, human resources is most focused on avoiding pitfalls that they can easily control. The largest area of risk, however, is what happens with field human resources—the most decentralized and hardest area to change. In this session, you will learn how plan for and identify key elements that can go askew with shifting work in the field. Benjamin, a former consultant with ScottMadden, offers a unique perspective the transformation of field human resources, having lead transformations and now owning the results. Key data points include:

  • The tactics that HCA deployed to transform its human resources operations
  • What worked well
  • Key lessons learned
  • Aspects to focus on to foster continuous improvement in human resources in a shared services environment

Facilitator: Benjamin Foster, Regional Vice President of Human Resources, HCA

Benchmarking Presentation

Human Resources Shared Services Survey – How Do You Compare?

In this session, ScottMadden will present highlights from its fourth annual HR Shared Services Benchmarking Study and discuss four key characteristics among top-performing HR shared services organizations in the study.

Karen Hilton, Partner, ScottMadden

For more information, please visit the event web site.

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