News & Research: Client Successes

Case Study: Facilities Management Solution Development and Implementation

ScottMadden worked with an independent transmission company to develop the overall facility requirements and oversee the design, development, and construction of a new operations center. ScottMadden is currently in the process of implementing the second phase of the facilities management solution and developing the requirements for the construction of their new office complex.

• The client needed to construct a new operations center to monitor and control the transmission grid and transmission assets
• The client had no in-house facilities expertise, yet it needed to quickly develop an overall facilities strategy and approach
• The operations center needed to meet stringent security requirements and be able to operate under severely adverse climatic conditions.  The operations center also needed to be designed to withstand direct  impact from an F4 tornado (250 mph winds)
• Part of the new organization resided at one end of the state. The rest of the organization would be recruited locally in the area of the new operations center
• The client needed to relocate its head office closer to the new operations center and develop a back-up operations facility, should the primary center be required to evacuate

• Worked with the client to define current and future space and facility requirements
• Developed a facilities management solution, budget, options, and implementation strategy
• Secured local realtors and designers to select and purchase the permanent site as well as lease office space to temporarily house the client while the new facilities were being constructed
• Developed RFPs to engage architects, designers, construction managers, and vendors to construct and furnish the facilities

• uThe new 35,000-square-foot transmission operations center was constructed, completed and occupied in October 2006
• All elements of the project met budget and schedule requirements