News & Research: Client Successes

Case Study: Campus Expansion Facilities Management Solution

ScottMadden helped a client develop a facilities management solution for expanding its headquarters campus and managed implementation over a two-year period.

• Rapid growth of a Fortune 100 company caused corporate campus over-crowding and employee dispersion with collaborating teams residing in non-adjacent spaces
• Corporate plans for continued growth motivated a need for additional office space in a congested, expensive location
• A comprehensive facilities management solution to plan, acquire, renovate, occupy, and operate a new space did not exist

• Created a framework for investigating the acquisition of new space
• Determined the approach for quantifying current and future space needs, employing a five-year horizon
• Analyzed space options based on financial and operational criteria
• Developed recommendations for the executive leadership team based on framework, forecast, and analysis of space needs and options
• Created a project management office to coordinate the acquisition, renovation, and occupancy of new building

• Efforts led to the acquisition of more than 600,000 square feet of office space adjacent to the existing campus
• The PMO significantly reduced the schedule for space renovation and occupancy by 33 percent over previous projects
• Levels of internal customer satisfaction were maintained during the restacking period at a time when two thirds of the employees had to be moved