ScottMadden - Management Consultants
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Case Study: Accounting and Finance Process Improvement and Organizational Design

ScottMadden worked with a regional public utility client to assess its accounting processes against leading practices and to reorganize its Finance and Accounting organizations to improve efficiency and controls.

Challenge
  • uThe client faced challenges in oversight and control of its accounting processes brought on by:
    • Accelerating growth
    • Fragmented process ownership among accounting, finance, and the business units
    • A complex corporate legal entity structure
  • uThe client wanted to implement business process improvements in accounting that better reflected leading practice strategies. The goal was to improve efficiency, reduce costs, and transform work processes 
  • uAdditionally, the client wanted to establish appropriate controls to mitigate risk and comply with Sarbanes-Oxley
  • uMidway through the project, the company announced a major corporate re-organization.  ScottMadden was asked to assist by performing a detailed staffing needs analysis and organizational design and transition plan
Solution
  • uBenchmarked current-state accounting process efficiency against leading practices
  • uAssessed finance and accounting organizations through a detailed work breakdown structure and business process improvement analysis 
  • uRecommended business process improvements and new functional alignments
  • uDesigned future-state accounting and finance organization structures
  • uConducted staffing needs analysis and assisted with corporate reorganization design, an element that was not in initial project scope
Results
  • uIncreased control of accounting processes by establishing clear lines of ownership and reporting
  • uRecommended 10 major business process improvement initiatives designed to boost efficiency within major accounting processes
  • uRestructured accounting organizational design to remove management layers, realign decentralized business units into a centralized structure, and support reporting requirements
  • Projected approximately $4 million in annual O&M savings due to business process improvements
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