Jason Davis

Director

Jason Davis is a director with eleven years of consulting experience, specializing in shared services, operations improvement, process redesign, and regulatory support. He has worked with a variety of clients to assess, design, and implement financial shared services centers. Prior to joining ScottMadden, Jason worked at AGL Resources in gas distribution, operations, LNG plant engineering, and gas supply. He earned a B.S. in mechanical engineering from Georgia Institute of Technology, a B.S. from Furman University, and an M.B.A. from Georgia State University.

Specialties

Recent Assignments

Specialties

Operations improvement and process redesign
Shared services design and implementation
Service delivery/operations
Gas operations
Regulation and rate case support

Recent Assignments

Designed future state operating model and developed implementation plan for a financial shared services center for a large defense contractor
Conducted operations assessment of a financial shared services organization for a major retail corporation. Also developed plan to implement recommendations from the assessment
Designed and implemented a financial shared services organization for a leading furniture manufacturer. Implementation involved process design, organization redesign, change management, and a new customer call center. Also worked with client to select and implement a new document imaging system
Conducted an operations assessment of a defense contractor's international shared services operation’s accounting, human resources, and subsidiary management functions. Assessment focused on organization, processes, and services that supported international business units in Asia and Europe
Led the development, deployment, and analysis of a customer satisfaction survey for an international shared services organization. Identified improvement initiatives based on survey results
Refined services, pricing, and cost tracking methods for a shared services organization in a major energy company. Identified products and services for finance and IT functions, and created tools needed to track costs
Implemented a financial shared services organization for a major entertainment company. Designed and staffed a new organization, designed a customer service center, developed a performance management plan, and created service level agreements
Conducted a current state assessment of a multi-function shared services organization at a large midwestern energy company. Identified improvement initiatives and a business case for implementation
Led the development and administration of customer satisfaction surveys for several shared services centers
Facilitated the design and selection of technologies for a human resources service center in an electronics manufacturing company
Developed a business case to implement a human resources shared services center for a leading consumer products manufacturer
Conducted a current state assessment and developed a business case for a joint venture to create an IT shared services organization between three major transportation companies

Contact Information

Phone

(404)814-0020

E-mail

jgdavis@scottmadden.com

v-card

Resume (PDF)

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