Scott Manning

Partner

Scott Manning has nearly 20 years of consulting experience in energy, healthcare, telecommunications, manufacturing, high technology, and transportation in the United States and abroad, including Asia, Australia, Canada, Europe, South America and the United Kingdom. His areas of expertise include shared service design and implementation, employee service center design and implementation, outsourcing, operations improvement, organization design and staffing, strategic and business planning, and change implementation and management. Prior to joining ScottMadden, Scott led the consulting practice for Connor Partners, Inc., a change implementation and turnaround consulting firm. He has also worked as a consultant with William M. Mercer and Deloitte & Touche. Scott received his B.A. from the University of Virginia in Charlottesville and an M.B.A. from the Goizueta Business School at Emory University in Atlanta.

Specialties

Recent Assignments

Specialties

Shared services and employee service centers
Outsourcing
Operations improvement
Organization design and staffing
Human resources

Recent Assignments

Led the build of a financial shared services center, including site selection, organization design, process redesign, and technology selection and implementation, for a real estate company with over 150 independent finance operations
Led the outsourcing of all human resource administrative functions, including assessment, RFP development, vendor evaluation, vendor selection and contract negotiation for an office technology and services company
Designed the future state shared services organization and planned the implementation for the finance and accounting function of a leading global building materials manufacturing company
Led the global headquarters site selection for a leading freight and logistics company. Led similar projects for corporate and support services in the United States, Asia, Central America, and Europe
Led the outsourcing of a major energy company's HRIS system and the outsourcing of its payroll function, including design of functional and technical requirements, vendor identification, writing and issuing an RFI and RFP, evaluating and selecting vendor, negotiating contract and planning implementation
Identified vendors and planned and implemented the outsourcing arrangements for the non-proprietary information technology operations of a major air conditioner manufacturer
Designed and implemented a human resources and payroll shared services delivery service model for a global energy company, including conducting a detailed current state assessment, designing the future state, redesigning core processes, assessing and recommending sourcing options, developing a comprehensive business case and planning the staging and implementation. Designed similar projects in healthcare, manufacturing, regulated energy and technology
Led the design, build, and launch of payroll shared services for a global manufacturing company
Designed and implemented worldwide employee service centers for a technology company. Designed similar projects in consumer products, energy manufacturing and telecommunications
Led a cost quantification and elimination process at a major merchant utility that resulted in the reduction of more than $225 million of recurring annual expense without affecting revenue

Contact Information

Phone

(404)814-0020

E-mail

sbmanning@scottmadden.com

v-card

Resume (PDF)

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