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Brad DeMent
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Brad DeMent

Partner

Brad DeMent leads the financial shared services practice at ScottMadden and is also the leader of the Latin American shared service operations. With more than 15 years of domestic and international consulting experience, Brad brings extensive experience designing, improving and merging shared services operations. Although his focus is on shared services strategy and implementation, Brad also has experience in building multi-functional shared service operations in Central and South America. His areas of industry expertise include energy utilities, consumer products, pharmaceuticals, media/entertainment, manufacturing, and defense. Prior to joining ScottMadden, Brad worked for Booz Allen & Hamilton, where he managed several system-related projects for local, state, and federal governments. Brad earned a B.S. in industrial and systems engineering from the Georgia Institute of Technology, with a minor in industrial/ organizational psychology. He has an M.B.A. with a focus on finance from George Washington and Marymount University, summa cum laude.

 
 
 
Specialties
 
 
Recent Assignments
 
 
Viewpoints
 
 
 
 
 
 
Specialties
  • Mergers and acquisition integration
  • Organizational design and staffing
  • Performance management
  • Outsourcing advisory services
  • Shared services design and implementation
  • Project management
 
Recent Assignments
  • Designed and planned a new financial shared services center for one of the largest bedding manufacturers in the country. Determined the scope of services for incorporation and designed a new customer care organization
  • Identified internal and customer-facing improvements for a financial shared services center in the news/entertainment industry. Implemented a new organization, service agreements, performance management plans, and a central call center within six months
  • Consolidated two service centers following the merger of two of the largest pharmaceutical companies in the world. Selected vendors and integrated systems, processes, and organizations
  • Planned and project managed the consolidation of two financial shared services centers after two pulp/paper companies merged. Designed the new organization and its compensation structures, and consolidated processes
  • Transitioned Puerto Rico human resource programs and services to a U.S. shared services operation for a pharmaceutical company
  • Developed a three-year strategic business plan for the nuclear division of an electric utility
 
Viewpoints
  • Building the Business Case for Shared Services, Shared Services Conference for Oil & Gas Companies, September 2004
  • Utilizing Measurement Results to take your Shared Services Center to the Next Level, IQPC Shared Services Conference, January 2004
  • Building a Next Generation Finance and Accounting Services Center, IQPC Shared Services Conference, June 2002
 
 
 
 
 
 
 
 
Contact Information
Phone
(404)814-0020
E-mail