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Sam Poston
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Sam Poston

SVP-Shared Services and Federal Government Lead

Sam Poston, a partner and senior vice president with ScottMadden, leads the firm’s shared services and federal government practices. Sam has been a management consultant for more than 30 years, working both as a consultant and a line manager in the utility industry. He has served more than 50 clients in a variety of industries, including energy, utilities, federal government, technology, entertainment, pulp and paper, services, retail, and manufacturing. Sam specializes in linking internal shared services delivery systems to corporate strategies and goals, and he is internationally recognized as an expert in bringing about organizational transformation. Sam earned a B.S. in psychology/social work from Ball State University and an M.S.W. from the University of Michigan. He is a graduate of the advanced program in organizational development and human resource management, a joint program of Columbia University and the University of Michigan. Prior to joining ScottMadden in 1991, Sam was manager of human resources for GE Plastics.

 
 
 
Specialties
 
 
Recent Assignments
 
 
Viewpoints
 
 
 
 
 
 
Specialties
  • Shared services delivery systems
  • Human resources organization management
  • Operations and process improvement
  • Organization design and staffing
  • Project and change management
  • Executive assessments
 
Recent Assignments
  • Led numerous shared services delivery system design and improvement projects in multiple industries, including energy, entertainment, paper, pharmaceuticals and global technology
  • Managed the entire outsourcing of a $2 billion company's support functions
  • Managed the design and implementation of several employee service centers
  • Led the effort to reduce $100 million in labor costs for a large utility
  • Led several redesigns and re-staffings for utility organizations
  • Led leading practice assessment of numerous human resource organizations
  • Conducted executive succession planning initiatives with boards of directors
 
Viewpoints
  • 13 Start-Up Strategies and the Positive Outcomes You Can Expect, Master Class, 14th Annual North American Shared Services & Outsourcing Week, March 2010
  • Meeting the Challenge of Future Workforce Demands in the U.S. Nuclear Industry, Keynote Speech, U.S.-Canada Clean Energy Dialogue Forum, February 2010
  • High-Performance Human Resources Service Delivery Model, Workshop, BAE HR Leadership Conference, October 2009
  • Sustainability as a Shared Service, Keynote Speech, 13th Annual North American Shared Services & Outsourcing Summit, September 2009
  • Opportunities Abound for Shared Services as New Administration Focuses on Economic Recovery, Keynote Speech, Shared Services Conference for the Public Sector, May 2009
  • Leveraging HR Analytics to Create Higher Value for Your Company, Workshop, Shared Services Week, March 2009
  • SS101: The Fundamentals of Designing, Building, and Implementing a Shared Services Operation, Workshop, Shared Services Week, March 2009
  • Customer Relationship Management, Keynote Speech, IQPC Shared Services Week, March 2007
  • “The Leadership March,” Electric Perspectives, January/February 2004
 
 
 
 
 
 
 
 
Contact Information
Phone
(919)781-4191
E-mail
stposton@scottmadden.com
v-card
Resume (PDF)
 
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