Case Studies

ScottMadden performed a high-level assessment of a financial shared services center for a national retail company. ScottMadden developed recommendations in the areas of strategy, organization, process, and tools/technology to address organizational issues ...

ScottMadden analyzed the operations of a railcar services organization in an energy generation company. The project involved documenting roles and responsibilities of staff, assessing ongoing and planned technology initiatives, and developing a metrics rep...

ScottMadden worked closely with a not-for-profit wholesale generation and transmission electric cooperative to conduct a business review of their IT function, develop and implement strategic plans and functional improvements.

In conjunction with the development of a five-year business plan, ScottMadden performed extensive benchmarking for a major North American nuclear provider and produced a detailed report for company-wide reference.

ScottMadden worked with a large entertainment company's HR shared services group to design and implement a process to be used by salaried employees to report vacation time and other time away from work.

ScottMadden was retained by a large Asian NSSS service provider to examine the business strategies employed by large U.S. NSSS suppliers over the past 30 years and determine how these strategies have enabled the companies to adjust to the changing business...

A large regional gas utility engaged ScottMadden to help develop a continuous improvement process and culture, as well as position it to achieve and sustain earnings growth in the future.

ScottMadden implemented a strategic sourcing program at a major energy company to optimize supply chain procurement decisions for cost, quality, reliability, and service while leveraging spend across the company.  A commitment to large capital project...