Performance Management Baseline Survey Development
ScottMadden conducted an employee survey for the power generation company at a major utility. The survey captured manager and employee perceptions about the current performance management process and implemented a new process to establish a baseline ...
Post-Merger Integration of Nuclear Generation Functions
ScottMadden assisted two nuclear generation operating organizations with a successful, seamless merger.
Retail IT Outsourcing Contract Negotiation
ScottMadden assisted a large, athletic equipment retailer with it's IT outsourcing contract negotiations.
Reviewing IT Shared Service Standards and Policies
ScottMadden worked with an IT shared services organization to perform a current state assessment of its IT standards, policies, and guidelines, and to recommend business process improvements designed to enhance standard adoption and enforcement.
SAP Support Center Model Development
ScottMadden assisted a forest products company design and implement a support center for SAP processes.
Shared Services Model Development
ScottMadden conducted an assessment of a government agency's plans for a shared services organization compared to shared services leading practices. The assessment covered the areas of infrastructure/design, processes, governance, and the future orga...
Strategy and Organization Design Alignment
ScottMadden was engaged by a 400-person trading and marketing company to ensure that its organizational design was properly aligned with its revised strategy.
Utility Insourcing Evaluation
ScottMadden conducted a comprehensive insourcing evaluation for a large utility.